Frequently asked questions

With meet & greet you drive to the terminal and our driver takes your car away and brings it back when you land. With park & ride you park at our car park yourself and take our free shuttle to the terminal — it costs less.

Yes. Every car in our care is fully insured, and our drivers are vetted and trained.

We track your return flight, so a delay is no problem — there’s no extra charge. Just call us once you have your bags.

Yes, up to 48 hours before drop-off from the “Manage booking” page. With cancellation cover you get a full refund; without it a £15 fee applies.

By debit or credit card when you book, through our secure payment page. We never see or store your card details.